Podcast Episode 156: The Importance of Client Service at Law Firms and How to Institutionalize a Client Service Mentality

This is a podcast episode titled, Podcast Episode 156: The Importance of Client Service at Law Firms and How to Institutionalize a Client Service Mentality. The summary for this episode is: <p><span style="font-weight: 400;">In this episode of the Legal Marketing 2.0 Podcast, Guy is joined by Kate Stoddard. Kate is the Chief Marketing Officer at Kelley Drye & Warren where she leads their business development strategy. Kate is responsible for the creation of branded marketing and the communications program at the firm. Lastly, she is also a member of the firm’s client service and innovation committee and sits on its Steering Committee. In today’s episode of the Legal Marketing 2.0 Podcast, Kate joins us to discuss how she promotes a client centric philosophy at her law firm.</span></p>